Business Resources
Key assets of ours are
OUR EXPERT TEAM
Team of 36 employees with extensive industry knowledge, long-term customer experience, providing excellence of service.
OUR TRUSTED PARTNERS
Chain of approved suppliers ensuring sustainability, consistency of service and business continuity.
OUR INNOVATIVE TECHNOLOGIES
Diversity of inhouse solutions for booking management, customized reporting, data monitoring and analysis.
Our cooperative ventures add value and allow our customers to benefit from the following:
Traveler Care
- Dedicated Operational team
- Service Level Agreement
- 24/7 Care for our travellers in case of travel irregularity
We provide 24/7 emergency line out of office hours for our clients who may either face problems with their ongoing travel or have last – minute travel request.
By continuously monitoring important travel alerts for travel irregularities and incidents, we care for our travellers by proactively providing the most up-to-date advice and on-time customer support, whenever necessary.
Policy Compliance
- Travel Policy Compliance
- Preferred List of Vendors
- Access to Key Industry Suppliers’ loyalty programs and special offers
Travel policy compliance is crucial for our customers. Our sophisticated back- office solutions, internal procedures and controls, ensure that compliance is maintained and achieved in an optimal manner.
Our daily work includes ensuring that all company employees are aware of their internal travel and compliance policy; the best time to book their next trip; their preferred list of vendors and how cost savings can be achieved. By maintaining this high level of engagement, significant rewards can be achieved.
Account Management, Data Analytics & Reporting
- Dedicated Account manager
- Cost Savings
- Transparent and Close Partnership
Our customers can rely upon the daily support of a dedicated account Manager who works alongside to deal with any ongoing issues, regular data analysis and reporting.
By working together, we help our customers define and build a travel policy suited to their needs, to industry regulations and to the business environment.
Online booking tool & technology solutions
- Own b2b solution for air and hotel bookings
- Real-time availability and access to our negotiated rates
- Supported by our operational team
For simplified travel, we offer our b2b solution for prepaid flight and hotel bookings worldwide, offering last- minute real-time availability and enabling access to the content of numerous hotels and airline suppliers.
Our intuitive and user-friendly tool incorporates the content of more than 1,000,000 hotels all over the world, 58 000 of which directly contracted.
Behind the tool stands the outstanding support of our operational team who manages any post-sale requested modifications or cancellations.
Traveler Care
By continuously monitoring important travel alerts for travel irregularities and incidents, we care for our travelers by proactively providing the most up-to-date advice and on-time customer support, whenever necessary.
We provide 24/7 emergency line out of standard office hours
We are always present for those customers who might face problems with their ongoing travel or those who might need assistance with planning and initiating their ongoing travel within the next three days
Policy Compliance
Our daily work includes ensuring that all company employees are aware of their inbound travel and compliance policies; the best time to book their next trip; their preferred list of vendors and how cost savings can be achieved. By maintaining this high level of engagement, significant rewards can be achieved. Our solutions and our internal procedures and controls ensure compliance and result in huge benefits and ongoing safety for our customers.
Account Management, Data Analytics & Reporting
Our customers can rely upon the daily support of a dedicated account Manager who works alongside you to deal with any ongoing issues, and for regular data analysis and reporting.
By working together, we help our customers define and build a travel policy suited to their needs, to industry regulations and to the business environment.
We understand that managing data and conducting regular and ongoing analysis is critical for every corporation. Our data management tools consolidate and integrate travel and expense data, providing full visibility and transparency related to actual costs and services booked, savings made and future opportunities.
We analyze traveler preference and behaviors, recommend travel patterns and optimal lead times for booking various different services.
Based on data collected, we work with our customers to close special deals with various vendors, enable substantial savings and include benefits from a range of loyalty and corporate discount programes.
Online booking tools & technology solutions
For simplified travel, we offer our own b2b solution for prepaid flights and hotel bookings world-wide, offering real-time availability and enabling access to our specially contracted deals.
Our user-friendly tool incorporates guidelines to company travel policy, budget limitations and special offers and is logical, intuitive and interactive.
Based on existing company internal travel structure and employees’ roles and responsibilities, the tool can be customized to the needs of the corporation itself.
Behind the tool, stands the professional support of our operational team who will manage any post-sale operation that requires change, cancellation or refund.